Using state of the art, reliable forecasting technology – covering every part of the UK, we make sure your commercial premises are gritted and safe before your employees, clients or customers arrive.
Mitie Landscapes have been a Met Office “Open Road” customer for many years and, whilst we have considered alternative suppliers, there is no doubt that this internationally recognised and highly regarded service is the best by some margin.
Working with the Met Office to design and continually adapt our unique forecasting model to suit the needs of our customers, and we are the only organisation in the UK to be awarded the prestigious Met Office “Gold” quality mark for a full 5 years. Our specialist 5-day rolling forecast is based on the very latest data from the Met Office’s powerful computer weather prediction system and gives us an early indication of the conditions ahead.
24 / 7 SUPPORT
In addition to the customer website, you will have access to Mitie’s award winning 24/7 help desk and a dedicated gritting email address. You’ll also have a dedicated account management team headed by a key account manager who will care for your contract and be your regular point of contact.
Communication is at the heart of Mitie Landscapes winter service offering. Our advanced work scheduling and business management system “SAFE” combined with our on-line client portal, and email/SMS notifications provides you with 24/7 access to your planned and historic gritting activity.
SPREADING THE SALT
The most important part of the gritting process!
Once we arrive on site we will undertake a visual risk assessment before activity can begin. Our people will be asked to complete a short health and safety questionnaire on their PDA to confirm that they are properly equipped and understand the risks involved in the task ahead.
They will grit larger areas using the vehicle-mounted spreaders at a rate of between 10 and 40g/m2. Once complete, they will safely park their vehicle and begin gritting smaller, more inaccessible areas by pedestrian spreader or, in very confined spaces, using hand tools. On completion of gritting activity, we will carry out a visual assessment of the site and obtain a signature of satisfaction from the person in charge. Our people will sign off the project as complete on their PDA, creating an individual database record which you can then see, in real-time on our customer portal.
“I don’t have to worry about anything as Mitie deal with it all. I receive a notification text / email to notify of gritting taking place. There is an option to cancel visit but I have never used this option as staff safety is paramount.”
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